Terms and Conditions

Welcome to Luminexia. The terms “we”, “us” and “our” refer to Luminexia. Luminexia operates this store and website, including all related information, content, features, tools, products and services, to provide you, as a customer, with a carefully selected shopping experience (the “Services”).

The following terms and conditions, together with any policies they refer to (these “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully because they contain important information about your rights, including warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, you should not access or use the Services.

By accepting these Terms of Service, you represent that you are of legal age in your country, state or province of residence and that you have given permission for any minors in your care to use the Services on devices you own, purchase or manage.

To use the Services, including browsing our online stores or purchasing products or services, you may be asked to provide certain information such as your email address, billing and payment information, and delivery address. You represent and warrant that all information you provide is true, current and complete and that you have all rights necessary to provide it.

You are solely responsible for the security of your account credentials and all activity conducted through your account. You may not transfer, sell, assign or license your account to another person.

We have made every effort to present our products and services accurately in our online stores. However, the colours or appearance of products may differ from how they look in person depending on the device you use and its settings and configuration.

We do not guarantee that the appearance or quality of products or services you purchase will meet your expectations or be identical to how they are presented in our online stores.

Product descriptions may change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit the quantities of products offered to any person, geographic region or jurisdiction.

When you place an order, you make an offer to purchase. Luminexia reserves the right to accept or reject an order at its discretion. An order is not accepted until Luminexia confirms acceptance. Payment must be received and processed before an order is accepted. Please check your order carefully before submitting it because cancellation may not be possible once it has been accepted. If we do not accept, change or cancel an order, we will try to notify you using the email address, billing address or telephone number supplied with the order.

Purchases may be returned or exchanged only in accordance with our Refund Policy.

You represent and warrant that purchases are made solely for personal or household use and not for commercial resale or export.

Prices, discounts and promotions may change without notice. The price charged for a product or service will be the price in effect when the order is placed and will be shown in the order-confirmation email. Unless stated otherwise, prices do not include taxes, shipping, handling, customs duties or import charges.

Prices shown in our online stores may differ from prices offered in physical stores or online stores operated by third parties. From time to time, we may offer promotions subject to separate terms. If promotional terms conflict with these Terms, the promotional terms take precedence.

You agree to provide current, complete and accurate purchase, payment and account information and to update it promptly when necessary.

You represent and warrant that: (i) the payment-card information you supply is true; (ii) you are authorised to use the card; (iii) the card issuer will honour the charges; and (iv) you will pay all charges, including shipping costs and taxes.

We are not responsible for shipping or delivery delays. All delivery dates are estimates and are not guaranteed. Once products are handed to the carrier, the risk of loss passes to you.

The Services, including trademarks, text, graphics, images, reviews, video and other content, are owned by Luminexia or its licensors and protected by intellectual-property law.

These Terms allow you to use the Services only for personal, non-commercial purposes. Any unauthorised use is prohibited. All rights not expressly granted are reserved.

Questions about these Terms of Service should be sent to info@luminexia.pl.

Our contact details:

• Iryna Christof
• info@luminexia.pl
• Correspondence and registered address: Fabryczna 7, 31-553 Kraków, Poland (not the salon address or place where services are provided)
• Salon address and place where services are provided: Mogilska 51, 31-545 Kraków, Poland
• Tax identification number (NIP): 6751823277